How can I change my order?
If you have already completed an order and wish to add an additional item or alter your order, you will need to cancel your initial order and place a new order. Please contact Customer Service with your order number on 01422 370117 the same day or email email@example.com
Can you modify an image or print my image?
The designs you see on Zhoodz.co.uk are all hand drawn and can be modifed to your request. We will also recreate or print images you request as long as they do not breach copyright laws. This does carry a surcharge and is quoted upon sight of original image and what is required. All artwork is emailed to you for checking and approval before it goes to print.
What are your different payment methods?
We accept Visa, Visa Debit, Mastercard, Maestro, Electron and American Express or you can pay via your PayPal account if you have one. You can also make a payment via your bank as a transfer. Our sort code is 00-00-00 and our account number is 00000000. Use your order number as reference when making a payment this way.
How secure is your online payments?
All credit card payments are made using Secure Socket Layer (SSL) technology which means your data is encrypted ensuring any information you send is secure.
What is your returns or exchange policy?
Please click here to see our returns and exchange policy.
How do we wash and iron our Zhoodz garments?
You should wash your garments inside/out at 30 degrees centigrade and DO NOT iron directly onto the graphics. Iron lightly inside out and try avoid too long on the graphic areas.